Privacy Policy

Privacy Policy

Privacy statement GPC

Introduction

GPC takes your privacy very seriously and shall handle your personal data with the utmost security and care. In this Privacy Statement you will learn how we handle your data as well as learn about your rights concerning our processing of your data. We advise that you read this Privacy Statement thoroughly. Should you have any questions or remarks, please contact us at customerservice@globalpropertycowboys.nl.

Who is GPC?

GPC is the  Global Property Cowboys B.V, with registered office at Randstad 22-46 1316 BS Almere The Netherlands , listed at the Traderegister of the Dutch Chamber of Commerce under number 75087545 .
GPC is as the controller ultimately responsible with regard to the processing of your personal data.
GPC has appointed a data protection officer. You may contact roy mookhoek at customerservice@globalpropertycowboys.nl.
How does GPC use your personal data?
Underneath you will find an overview of the purposes for the processing of your personal data. You will also find a specification of which data GPC uses for that specific purpose, the legal justification, and the amount of time GPC keeps this data. For clarity’s sake, we have categorised the purposes.
Services, customer management and financial administration

Purpose:

Financial administration

Information:

Company name, Billing address, Bank details, Outstanding balance

Legal basis:

Legal obligation

Storage period:

As long as necessary for this purpose

 

 

Purpose:

Order Management

Information:

Home address, Delivery address, Billing address, Email, Phone, Payment information, Account number, Order Number, Complaint content, COC number, VAT number, Customer number

Legal basis:

Necessary for the performance of a contract

Storage period:

As long as necessary for this purpose

 

 

Purpose:

Handling complaints

Information:

Home address, Delivery address, Billing address, Email, Phone, Payment information, Account number, Order Number, Complaint content, COC number, VAT number, Customer number

Legal basis:

Necessary for the performance of a contract

Storage period:

As long as necessary for this purpose

 

 

Purpose:

Invoicing

Information:

Home address, Delivery address, Billing address, Email, Phone, Payment information, Account number, Order Number, Complaint content, COC number, VAT number, Customer number

Legal basis:

Necessary for the performance of a contract

Storage period:

As long as necessary for this purpose

 

 

Purpose:

Services

Information:

Home address, Email, Customer file data, Financial data, Data necessary to provide the service, Data generated by the service

Legal basis:

Necessary for the performance of a contract

Storage period:

As long as necessary for this purpose

 

 

Purpose:

Handling complaints

Information:

Home address, Email, Customer file data, Financial data, Data necessary to provide the service, Data generated by the service

Legal basis:

Necessary for the performance of a contract

Storage period:

As long as necessary for this purpose

 

 

Purpose:

Invoicing

Information:

Home address, Email, Customer file data, Financial data, Data necessary to provide the service, Data generated by the service

Legal basis:

Necessary for the performance of a contract

Storage period:

As long as necessary for this purpose

 

 

Purpose:

CRM

Information:

Name, Username, Email, Location, Order history, Social media account, Browser, OS, User ID, Phone, Profile photo

Legal basis:

Legitimate interests

importance:

Commercial interests

Storage period:

As long as necessary for this purpose

 

 

Purpose:

Job application

Information:

Name, Username, Email, Location, Order history, Social media account, Browser, OS, User ID, Phone, Profile photo

Legal basis:

Legitimate interests

importance:

Commercial interests

Storage period:

As long as necessary for this purpose

 

 

Marketing

Purpose:

Direct marketing

Information:

Name, Home address, Email, Phone, Click behaviour, Online behaviour, Interest in a product, Social media account, User ID, Order history, Billing address Legitimate interests

Legal basis:

Legitimate interests

Interest concerned:

Commercial interests

Storage period:

As long as necessary for this purpose

 

 

Purpose:

Affiliate marketing

Information:

Name, Home address, Email, Phone, Click behaviour, Online behaviour, Interest in a product, Social media account, User ID, Order history, Billing address Legitimate interests

Legal basis:

Legitimate interests

Interest concerned:

Commercial interests

Storage period:

As long as necessary for this purpose

 

 

Purpose:

Newsletter

Information:

Name, Home address, Email, Phone, Click behaviour, Online behaviour, Interest in a product, Social media account, User ID, Order history, Billing address Legitimate interests

Legal basis:

Legitimate interests

Interest concerned:

Commercial interests

Storage period:

As long as necessary for this purpose

 

 

Purpose:

Retargeting

Information:

Name, Home address, Email, Phone, Click behaviour, Online behaviour, Interest in a product, Social media account, User ID, Order history, Billing address Legitimate interests

Legal basis:

Legitimate interests

Interest concerned:

Commercial interests

Storage period:

As long as necessary for this purpose

 

 

Purpose:

Social media marketing

Information:

Name, Home address, Email, Phone, Click behaviour, Online behaviour, Interest in a product, Social media account, User ID, Order history, Billing address Legitimate interests

Legal basis:

Legitimate interests

Interest concerned:

Commercial interests

Storage period:

As long as necessary for this purpose

 

 

Purpose:

Behavioural targeting

Information:

Name, Home address, Email, Phone, Click behaviour, Online behaviour, Interest in a product, Social media account, User ID, Order history, Billing address Legitimate interests

Legal basis:

Legitimate interests

Interest concerned:

Commercial interests

Storage period:

As long as necessary for this purpose

 

 

Purpose:

Loyalty program

Information:

Name, Home address, Email, Phone, Click behaviour, Online behaviour, Interest in a product, Social media account, User ID, Order history, Billing address Legitimate interests

Legal basis:

Legitimate interests

Interest concerned:

Commercial interests

Storage period:

As long as necessary for this purpose

 

 

Website

Purpose:

Website analytics

Information:

Online behaviour, Location

Legal basis:

Legitimate interests

Interest concerned:

Commercial interests

Storage period:

As long as necessary for this purpose

 

 

Purpose:

A/B testing

Information:

Online behaviour, Location

Legal basis:

Legitimate interests

Interest concerned:

Commercial interests

Storage period:

As long as necessary for this purpose

 

 

Purpose:

Account

Information:

Name, Address, Email, Username, Password, User ID, Message content

Legal basis:

Necessary for the performance of a contract

Storage period:

As long as necessary for this purpose

 

 

Purpose:

Submitting reviews or messages

Information:

Name, Address, Email, Username, Password, User ID, Message content

Legal basis:

Necessary for the performance of a contract

Storage period:

As long as necessary for this purpose

 

 

Purpose:

Chat feature

Information:

Name, Address, Email, Username, Password, User ID, Message content

Legal basis:

Necessary for the performance of a contract

Storage period:

As long as necessary for this purpose

 

 

Security and fraud prevention

Purpose:

ID verification

Information:

Photos, Electronic identification, Phone, Password, IBAN number, Name, Address, Social security number

Legal basis:

Legitimate interests

Interest concerned:

Commercial interests

Storage period:

As long as necessary for this purpose

 

 

Purpose:

data security

Information:

Photos, Electronic identification, Phone, Password, IBAN number, Name, Address, Social security number

Legal basis:

Legitimate interests

Interest concerned:

Commercial interests

Storage period:

As long as necessary for this purpose

 

 

Research and Development

Purpose:

Market research

Information:

Habits, Lifestyle, Social contacts, Property, Reisgedrag, Online behaviour, Home address, Email, Phone, Health information, Behavioural data

Legal basis:

Legitimate interests

Interest concerned:

Commercial interests

Storage period:

As long as necessary for this purpose

 

 

How did we obtain your personal data?
GPC has obtained your data because you have provided this data to us. .
What are your rights?
Under the European General Data Protection Regulation you have a number of rights with regard to your data and the processing thereof:
Access
You may access your personal information and make any necessary changes in your account. If you would like to see which personal data GPC has obtained about you, you may exercise your right of access by submitting a request to GPC.
Making changes
If you wish to make changes to the personal information that you have seen as a result of a request for access and you are unable to make the changes yourself in your account, you may request that GPC makes these changes for you. You may request that GPC modifies, corrects, supplements, erases or shields your information.
Restriction of processing of personal data
You also have the right, under certain conditions, to ask GPC to restrict the processing of your personal data.
Right to object
If processing of your data takes place on the grounds of 'legitimate interest' by GPC or a third party, you have the right to object to that processing.
Portability of data
You have the right to obtain your personal data from GPC. GPC will provide this in a structured and commonly used format, which can easily be opened using commonly used digital systems.
Withdrawing consent
When the legal basis for a particular processing is your explicit consent, you have the right to withdraw that consent. This does not affect past processing, but does mean that we will no longer be allowed to process this data in the future. It may also result in GPC no longer being able to provide you with certain services.
Response from GPC
A request can be sent to customerservice@globalpropertycowboys.nl. GPC will comply with your request as soon as possible and in any case no later than one (1) month after GPC has received such a request. If GPC rejects your request, we will indicate in our reply why the request was rejected.
Recipients of your personal data
It is possible that GPC is required to submit your data to a third party, for example to fulfil a legal obligation.
Transfer to third countries or international organisations
It may be necessary, for instance for technical and operational reasons, to transfer your (personal) data to affiliates of GPC located outside the European Economic Area. Due to the possibility that the regulations in the area of privacy protection do not offer the same protection as within the European Economic Area, GPC will use the Privacy Shield or the EU Model Clauses to protect your privacy as much as possible. If that is not possible, GPC will ask your consent to transfer your (personal) data to countries that do not maintain an adequate protection level. You may withdraw your consent at any time.
What are cookies and how does GPC use them?
Cookies are small pieces of (text) information that are sent to your browser when you visit the website of GPC and then stored on the hard disk or in the memory of your device. The cookies placed via GPC’s website cannot damage your device or the files stored on it. With 'cookies', we also mean comparable techniques collecting information, such as device fingerprinting.
Can changes be made to this Privacy Statement?
This Privacy Statement is subject to changes. We therefore advise you to regularly read the Privacy Statement for any such changes.
Questions, remarks, and complaints
If you have any questions regarding this Privacy Statement or the way in which GPC uses your data, or you have a complaint about the way your data is processed, please send an e-mail to the Data Protection Officer of Global Property Cowboys at privacymanager@globalpropertycowboys.nl. You can also send a letter to:
 
Global Property Cowboys B.V.
Privacy manager
Compliance & Operational Risk Management
Randstad 22-46
1316BS Almere
Can't we figure it out together? Then submit your complaint to the personal data authority in the Netherlands.