General Terms and Conditions

General Terms and Conditions

Global Property Cowboys Terms and Conditions



1.   Global Property Cowboys : Global Property Cowboys  e.g.,  established  under    KvK  No. 75087545.

2.   Customer:  the person  with  whom Global Property Cowboys  has entered into an aangegaanagreement.  

3.   Parties: Global Property Cowboys  and  customer  together..

4.   Consumer:  a  customer  who  is  also  an  individual and  who acts as a private    person..

Applicability terms and conditions  

1.   These conditions  shall   apply  to  all  tenders,  offers,  werkzaamhedenactivities,  orders,  agreements  and  deliveries of services  or  products by or on behalf  of Global Property Cowboys.

2.    dat   Parties may  derogate  from  these  conditions  only  if  they  have expressly and  in writing  agreed..

3.   The parties expressly   exclude  the  toepasseliapplication  of  additional and/or  different  terms  and conditions  of the  customer  or third   parties. .


1.   All prices used by Global Property Cowboys  are  in euros,  zijn  do not include  VAT  and  exclude  any  other  costs such as  administrativefees,  charges  and  travel,  shippingor transport costs,  unless  expressly  stated  otherwise  or  otherwise  agreed..

2.    zijn  emaaktAny prices  charged by Global Property Cowboys  hanteert  for  its  products  or  services,on  its  website or otherwise  anderszins  disclosed,   can change Global Property Cowboys  at  any    time.. 

3.   Increases in the  cost prices  of  products  or  their components , which Global Property Cowboys  could not  provide  at the time  of the  doen   offer  orthe  tot   creation of the  transferenkomstagreement ,  may  give  rise  to  price increases.

4.   The consumer  shall have  the  right  to  terminate an  agreement  as  a result  of  a  price increase   as referred   to in paragraph 3,  unless  the  increase is the  result  of  een  legislation. .

5.   Thekking   een price  with  a service  is set by Global Property Cowboys  on  the basis  of the  actual  hours spent. .

6.   The price  is  calculated  according to  the  usual  hourly rates of Global Property Cowboys ,  applicable  for  the  period in which  he eden  performs the  workhours,  unless  a  different  hourly rate has been  agreed..

7.   If parties  have    agreed a  total amount for a  service  provided by Global Property Cowboys,  this is  always  a ste guide    price,  unless  the parties have  expressly  and  in writing  agreed a  final price,  which  cannot  be  deviatedfrom .

8.   Global Property Cowboys is  entitled to deviateto 10% of the target price.   .

9.   If the  target price    is   more  than 10%     higher,  Global Property Cowboys   should let the customer  know in good time  why  a  higher  price is justified.  

10.   If.  the target price    is   more  than 10%  higher ,  the  customer has  the  right  to  have  the  part  of the  contract  cancelled,  which  isrmeerderd  above  the  target price by 10%.  uitkomt

11.   Global Property Cowboys has  the  right  to  adjust  prices    annually. .

12.   Prior to  its entry,  ervan Global Property Cowboys  will  disclose price adjustments  to  the  customer..

13.   The consumer  has  the  right to te  terminate  the  agreement  tGlobal Property Cowboys  if  he  does  not  agree to  the  price increase..

Payments and  payment period

1.   Global Property Cowboys may require a  deposit of up to 50% of the  agreed  amount when entering into the  agreement.

2.   The customer  must te  have  made payments  afterwards  within  7  days   of delivery of the product. .

3.   Payment periods shall be  considered  as  fatal payment periods..  This  means      that  if  the  customer  has  not   paid the  agreed  amount  by the  last  day  ofthe payment period    ,   he is by law  in  default  and  in  default,   without Global Property Cowboys having  to  send  the  customer  a  notice  or default  .

4.   Global Property Cowboys    reserves    the  right  to    make an  levering dependent on immediate  payment  or  to  require  a  guarantee  for  the  total  amount  of  services  or  products.

Not     paying in time

1.   If    the  customer  does not  pay within  the   agreed time   frame,Global Property  Cowboys is entitled  to  charge  an  interest  rate of 1% per  month  from  the  day  the  rekening customer is in  default,   taking  a  portion  of  a  month  for  an  entire  month .

2.   In addition, when the  customer is in  default, he  is liable for out-of-court  expensesssokosten  and  any  damages  to   Global Property Cowboys.

3.   The collection costs  are  calculated  on  the basis of the  Decision  fee  for  out-of-court collection costs.. 

4.   If the  customer  does not  pay on time, Global Property Cowboys may suspend its  obligations  until  the  customer  has fulfilled his obligation to    pay.. 

5.   In the event  of  klant beslag liquidation,  bankruptcy,seizure or  suspension  of  payment  on  the  customer's  side,  Global Property Cowboys' claims  on the  customer shall be  immediately  claimable..   

6.   If the  customer   refuses to cooperate in    the  implementation of the  agreement by Global Property Cowboys,  he is   still  obliged to pay the  agreed  price to    Global Property Cowboys.

Right of  advertising

1.   Once the  customer is in   default,  Global Property Cowboys is  entitled to  invoke  the  right  of  advertising in respect  aanzien  of the  unpaid  products delivered  to  the  customer. .

2.   Global Property Cowboys invokes  the  right   of  advertising   through a  writtene  or  electronic  communication..

3.    Oncendere  the  customer   has been  informed  of the  invoked  right  of  hoogte   advertising, the  customer   must immediately  return  the  products to which  this  right  relates heeft   to Global Property Cowboys,  unless  parties  make any agreements about it.

4.   The costs  for   recovering  ortransfering  the  products  are borne   by  the  customer..

Right of withdrawal

1.   A consumer  may  cancel  an  online  purchase  for  a   14-day  dagen  cooling-off period  without  giving any reason  provided  voorwaarde  that::

·     the product has not  been  used

·     it is not a  product  that  can  spoilquickly, such as  food    or  flowers

·       maat  it is not a  product  specially     tailored to the  consumer  or  adapted

·     it is not a  product  that    cannot  be  returned  for  hygenical  reasons (underwear,   swimwear, etc.) enz

·     the sealing is still  intact,  when  it  comes  to data carriers  with  digital  content (DVDs,CDs, etc.)  

·     the product is not a  travel,  transport ticket,  catering assignment  or  form  of leisure activity

·     the product g is a  loose  magazine  or  separate  newspaper

·     (emergency geen  repair)   spoedreparatie  order

·     the consumer  has  not  waived his right of  withdrawal

2.    The 14-day cooling-off period   dagen  referred toin paragraph 1 shall vangt  begin:

o on the day  after  the  consumer  has  received  the  last product or  part of 1  order

o once the  consumer has  received  the  first  product  with  a  subscription

o once the  consumer  has taken a  service  for  the  first  time

o as soon as the  consumer has confirmed    that  they are going to  purchase  digital  content  via internet

3.   The consumer  may  make  their  appeal of the right of withdrawal  known via,  if  desired,   by means of the revocation form  which can  be  downloadedvia the Global Property Cowboys website , .

4.   The consumer  is  obliged to return the product to Global Property Cowboys within  14  days    of  zijn  the  decision  to  be  made known  to  Global Property Cowboys , in the bij  absence  of which  his right of withdrawal is   waived..   

5.   The return    feewill  only  be  borne  by Global Property Cowboys  if  the  full  order  is  returned..

6.   aanmerking  omenIf the  purchase costs  and  any  other  costs  (suchas  shipping  and return costs) are eligible  for  reimbursement under  the law, Global Property Cowboys   will   refund these  costs  to  the  consumer within  14  days  of  receipt  of the  timely   recantonary fee, provided  that  the  consumer has   returned the product  to Global Property Cowboys in good  time. .

Opaproning right


Unless the  customer is a   consumer,   the  customer waives    the  right to  suspend the  fulfilment  of  any  undertaking  resulting  from  this  agreement. .


Retention right

1.   Global Property Cowboys can    rely    on  its  retentierecht  and  in  that  case  keep      the  tenzij   klant     customer's products   klant  under  them   until  the  customer has  paid all outstanding accounts  for  Global Property Cowboys unless the customer has  provided sufficient  security for those costs.

2.   The retention right  ldt  also applies  under  grond previous  agreements from which  the  customer  still    owes  payments to Global Property Cowboys.

3.   Global Property Cowboys is neverkmaken liable  for  any  damages  that the  customer  may  suffer  as a result of the  use of  his retention right..



Unless the  customer is a   consumer,   the  customer  waives his  right  to  set off a doet  debt  to Global Property Cowboys  te  with  a  claim against Global Property Cowboys.



1.   Global Property Cowboys will continue to own   all  products   ook delivered  until  the  customer  has  fully  fulfilled    all  its  commitments  st   to  Global Property Cowboys  under  what  voor  is closed  with Global Property Cowboys ,  including claims  of failure to comply  . .

2.   Until then, Global Property Cowboys  zich  can  rely  on  his reservation of ownership  and take back the  cases.

3.   Before the  property  has been transferred to the  customer,the customer may  not  pawn,sell,  verkopen dispose  of or  otherwise  object to the   products.

4.   If Global Property Cowboys  een fde     invokes its ownership   reservation, the  agreement   is  declared    and Global Property Cowboys have  the  right  to  claim  damages,  tender profit  and  interest .


1.   Delivery takes  place as long as  the  stock  lasts..

2.   Delivery takes  place  at Global Property Cowboys,  unless  parties  have been agreed differently. .

3.   Delivery of products ordered online takes  place at the address indicated  by the  klant.

4.   If the  agreed  amounts  are  not  paid on  time  or   not, Global Property Cowboys  has  the  right to  suspend   its  obligations  until  the  agreed  part  is  satisfied voldaan.

5.   In the niet case of   late  payment, there  is a default   of  creditors,with  the  result  that  the  customer cannot counter a  late  delivery  to Global Property Cowboys  .


1.    daarvan The delivery times specified by Global Property Cowboys are  indicative  and   do not  entitle  the  customer  to  dissolution  or  compensation if they are overrun,   unless  the parties  have  expressly  and  in writing  agreed otherwise. .

2.   The  delivery time  starts    at the time  when  the  customer  has  completed che the  (electronic)  ordering process  and   heeft  received  an  (electronicselektronis confirmation) from Global Property Cowboys.

3.    zijn   Exceeding the   specified delivery time does not    entitle  the  customer  to  compensation  or    the  right  to  terminate the  contract   unless  Global Property Cowboys  cannot  deliver  within  14  days    of    being in writing  or  parties  have  agreed   otherwise .

Actual delivery


The    customer  must  ensure    that  the  actual delivery of the  products he has ordered  can take place in good  time..




Transport costs are  at the customer's expense   klant  unless  parties  have  agreed     otherwise. .


Packaging and  shipping

1.   ontvangst    If the  packaging  of  a  delivered  product is  open  or  damaged,  the  customer  must, before receiving theproduct,   be informed by the  forwarder  or. deliverer,       te      in the event of a default,  which global property cowboys  cannot    be  held  liable  for  any  damages..

2.   If the  customer  himself   takes careof the transport of  a niet   product,  he   must  report  any  visible  damage  to  products or packaging  verpakking  to Global Property Cowboys   prior  to  transport,  in the  absence  of which  Global Property Cowboys  cannot  be  held vervoer  liable  forr  any damages.  


1.    onder   The customer  undertakes    to  ensure    and  keep the following  matters     adequately  insured  against  fire,  explosion and water damage,  as well as  theft::

o related matters   necessary    for  the  implementation  of the  underlying  agreement

o global property cowboys' business that  are present with  the  customer

o matters    provided under  ownership

2.   At the  first  request of Global Property Cowboys, the  customer  provides the policy of these  insurances  for  inspection..


1.   If the  customer purchases  ordered  products  only later than the  agreed  delivery date,the risk  of  a  possible loss of quality is  entirely  for  the  customer..

2.   Any additional  costs  resulting  from   premature  or  late purchase of   products  areentirely    borne  by  the  customer..


1.   When the parties  have  entered into an  agreement  of  a  service  character ,  it only includes  effort obligations for Global Property Cowboys ,  not a result obligations.

2.   The guarantee    relating  to  products  shall apply only   to   defects caused  by  improper(e)  manufacture,  construction  or  material.. 

3.   aangebrachte The guarantee shall not  apply     in the  case  of  normal  wear and   tear   niet  and damage  resulting from accidents,  changes  to  the product,  negligence  or  improper  use by the   customer, and  where  the  cause  of the defect  cannot  be  clearly klant determined.

4.   klant   The risk ontvangst  of  loss,  damage  or  theft  fromthe  products that are  the  subject  of  an  agreement  between the parties passes  to the  customer  at the time  when  they  are  legally verliesand/or  actually  delivered,  at least  coming into the  customer's power   or from  a  third party who receives the product  for the benefit  ofthe   customer.


1.   Exchange is  only  possible  if    the  following  conditions  are  met::

·     exchange takes  place  within  30  days  of  purchase  on  presentation of the  original  invoice

·     the product shall be  returned  to the  original  packaging  orwiththe  original (price))tickets still  attached  

·     the product has not yet been used

2.    voor   klant Discounted items,  non-sustainable  items such as  food, maat  custom-made  items  or  specially  customized  items  and   foodstuffs,  bodycare    products,  items  with  damaged  packaging  cannot    be  exchanged..


Implementation of the  Agreement

1.   Global Property Cowboys   executes  the  agreement  to the best of their ability  and  in accordance with  the  requirements  of  good     craftsmanship.

2.   Global Property Cowboys te has  the  right to have  the  agreed  service  provided  (in part)  by  third parties.

3.   The implementation  of the  agreement shall be carried out  by mutualken onderling  agreement  and  after  a written  agreement  and  payment of the   klant customer's possible   advance.

4.   It is the  customer's responsibility   that Global Property Cowboys  can  begin implementing  the   agreement in a timely manner.

5.   If the  customer      has  not  ensured  that Global Property Cowboys  can  start   implementing   the  agreement in good time,  the  daaruit  resulting  additional  costs and/or extra  hours will be  borne  by  the   klantcustomer.

Information provided by the  customer

1.    beschik­baar   The customer  shall provide global property cowboys gewenste with all zijn information,  data  and  documents  relevant  to  the  correct  implementation of the  agreement  in a timely  and desired  form  and    appropriately.  

2.   The customer shall be  able  to ensure  the ing     aard   overeenkomst   accuracy,  completeness  and  reliability of the  information,  data  and  documents submitted at its disposal,  even  if  they    come from  third parties,   provided  that the nature of the agreement does not result otherwise.

3.   If and to the    extent  requested by  the  customer, Global Property Cowboys  returns  the  relevant  documents.. 

4.   If   the  customer does   notmakeavailable,  not in a timely or  daaru    redelijkerwijs niet  proper  manner, the information, data or   documents  reasonably required  by Global Property Cowboys  and will delay   the implementation  of the   contract,  the  additional  costs  and  extra  hours resulting fromit will be  borne by  the  overeenkomst customer..

Duration of the agreement

1.   The agreement  between Global Property Cowboys  and  the  customer shall be  entered into  for  the  duration  of 12     MaandenMonths,  unless  the  nature  of the  agreement is  otherwise agreed or  parties  have  been expressly  and  in writing otherwise agreed otherwise. .

2.    tijdIf a             fixed-term  contract  has been entered  .  into,it  shall be tacitly  converted  to  an  indefinite  contract at the end of the  period,   unless  one of the  Parties  terminates  the  contract  subject  to a notice period of 2  months,  or. a  consumer  shall terminate  the  contract  subject  to   a  notice period of eindigt  1   month,   the  contract shall end in law..

3.   If, within  the  duration  ofthe agreement for  the  completion  of  certain  activities,­zaamheden the parties  agreed a  period , this shall never be  a  fatal  period.   In the case   of  this  ­period,  the  customer    must make Global Property Cowboys  default in  gebreke writing. .


1.   The customer  keeps  secret every  information   he   receives  (in  welke   any form) from Global Property Cowboys. .

2.   The same applies to    any    m  other  information  relating to Global Property Cowboys  that  he  knows  or  can reasonably­wijs  suspect  is confidential   wel     or  that  he  can    expect  to harm Global Property Cowboys.  

3.   The customer  shall take  all  necessary  measures   to  ensure  that  he  also  keepsthe information referred to in paragraphs 1  and  2  secret.

4.   The obligation of confidentiality  defined in theit  article  shall not apply to    information::

o  dat   who was already public before  the  customer  heard  this  information or later   became public  without this being the  result  of  a  breach of the  customer's obligation of confidentiality   klant

o which is  made  public by the customer  on  the basis  of  a  legal  duty

5.   The obligation of confidentiality  laid down in this  Article shall apply  for  the  duration of the  underlying  agreement  and  for  a  period  of 3  years  after  the expiry  of.

Penalty clause

1.   If the  other  Party  violates the  article  of  these  terms and conditions     concerning  confidentiality or  intellectual  property,  he shall  forfeit  an  immediate  penalty  for  any  infringement  on  behalf  of a commercial name. .

·     if the partyndere   is a  consumer,   this  fine is  € 1,000

·     if the other  party is a  legal entity,   this  fine is  € 5,000

2.   In addition, the  other  Party shall forfeit  an  amount  of an amount of 5% of the  amount referred to in paragraph 1 for  each  day  that  the  infringement urtcontinues.  

3.   The  adjustment  of  this  fine  shall  not require prior  default  or  legal  proceedings.  Nor does there need      to  be   any  form  of  damage.. 

4.   The eerste forfeiting of the fine  referred to in paragraph 1 of  this  Article  shall  not  pay anydamage  to  the  other  rights of Global Property Cowboys,  including  his  right to claim damages in addition    to  the  fine. .



 The customer  exempts Global Property Cowboys  from  all third-party   claims related to     productsand/or  services provided  by Global Pr operty Cowboys.



1.   The customer  should   examine a product or  service provided by Global Property Cowboys as verleende  soon  spoedig  as possible  for   any  deficiencies..

2.   If a  product delivered  or  service is  not  complied with what  the  customer  could  reasonably  expectfrom the       contract,   the  customer must  informGlobal Property Cowboys  as hoogte   soon  as possible,  but at  least  within    1  month of the finding of the  deficiencies.. 

3.    te Consumers should  notifyGlobal Property Cowboys  no later than    2  months  after  the   deficiencies  have been   identified .

4.   The customer  gives    the  most  detailed  description of the  shortfall­as possible, so  that  Global Property Cowboys is   able to respond adequately  to this.

5.   The customer  must    demonstrate  that  the  complaint  relates    to   an  agreement  between the parties..

6.   leiden   In      any  event,   if a  complaint     relates  to  ongoing  work, this   cannot  lead to Global Property Cowboys  being held  to  carry out other  activities    than  agreed. .

7.   If   the  customer is aan  dissatisfied with  the  service of Global Property Cowboys,  the  customer will  inform  Global Property Cowboys as  soon  as possible and  parties  will  try to come up with  an  informal    solution. .

8.   Where the route referred to in paragraph 1 does not  lead to  a  sufficient  solution,  the  customer   may  lodge  a  complaint  with the Disputes Committee.. 


1.   The customer  must  make  any defaults  known  in  writing  to  Global Property Cowboys.

2.   It is the klant customer's responsibility   that  a default global  property cowboys  ook  actually achieve.   (timely).

Customer's roll-call liability  


If Global Property Cowboys enter into an  agreement  with   multiple  customers, each of them will be jointly and  severally liable  for  the  full  amounts grond they owe   to Global Property Cowboys  under  that  agreement.


Liability Global Property Cowboys

1.   Global Property Cowboys is solely  liable  for  any  damage  suffered by  the  customer  if  and to the extent  that  that  damage  is  caused  by  intentional  or  deliberate  recklessness..

2.   If Global Property Cowboys  is  liable for  any        damages, it is  liable only for direct damage   seen as a result of or  related to    the  performance  of  an  agreement..

3.   Global Property Cowboys is never liable  for  indirect damages,  such as   consequentialdamages,  lost  profits,  missed  savings  of  damage  to third parties.

4.   If Globalberoeps) Property Cowboys   is liable, this  liability  shall be limited  to the  amount  paid  by  a  closed  professionalliability insurance  and,  in the  absence  of afull  payment  by  a  company of  damages, liability  shall  be  limited  to the (partgedeelte  of)  invoice amount to which  liability  aansprakelijkheid  relates  . ingsmaatschappij

5.   All      images,  photographs,  kleurencolours,  drawings,  descriptions on the website or in  a  catalogue are  only  indicative  and  are  only  approximate  and  cannot  be  subject  to  compensation  and/or(partial)  dissolution  of the /of ( agreement and/or  suspension  of  any  obligation..  

Maturity period


In any  case, any right  of the  customer  to  compensation from Global Property Cowboys  expires  12  months  after  the  event from which aansprakelijkheid  liability  arises directly  or  indirectly . This  does  not  exclude  the  provisions  of  Article  6:89 of the  Civil  Code..

Right to  dissolution

1.    tekortkoming The customer  has  the  right  to  terminate  the  agreement  if  Global Property Cowboys  toerekenbaar  fails  to  fulfil its et  obligations,  unless,   in view  of  its  special  nature  or  minor  significance, justifiesthe dissolution  of thecontract.  

2.   If global property cowboys'   obligations are not  permanently  or  temporarily  impossible,  dissolution can  only take place  after Global Property Cowboys are in  default.  

3.   Global Property Cowboys has  the  right  to  terminate the  agreementeenkomst  with the  customer ,  if  the  customer does not  fully  or  in good time  fulfil their  obligations  under  the  agreement,   or  if  Global Property Cowboys  has  taken note  of  circumstances that give him good  ground  to  fear  that  the  klant  will  not be able to  properly  fulfil its  obligations .

Force majeure

1.   kan    In     iet addition to   the  provisions of   Article  6:75  Civil   onafhankelijke    Code,    a  failure  of Global Property Cowboys in the  fulfilment  of  any  obligation   to  the  customer to Global Property Cowboys  can  be  attributed  to   any  of the  likes of Global Property Cowboys,   thereby preventing the  fulfilment  of  its  obligations   to  the  customer in whole  or in part  or  preventing  the  nakof its  obligations  in  reasonableness­heid  from  Global Property Cowboys. . 

2.   The force majeure situation   referred to in paragraph 1 also includes -  but  not  exclusively  - a state of emergency  (suchas civilwar,  uprising,   riots,  natural disasters,etc.); misperformance  and  force majeure  of  suppliers,  delivery drivers  or  other third parties;;  unexpected  electricity,  electricity- internet, computer  and telecom failures;;  computer­viruses,  strikes,  government measures,  unforeseen  transport problems,  bad conditions  and work stoppages.. 

3.   If there is  a force majeure situation   er   that prevents Global Property Cowboys from    fulfilling 1 or  more  obligations  to  the  customer,  those  obligations will  be  suspended  until Global Property Cowboys  can   comply with them. r

4.   From the moment  a    force majeure situation  has  lasted at least  30  calendar days,  both  parties   may  terminate the  agreement  in writing  in whole  or  in part .

5.   schade)In a force majeure situation, global property cowboys do not owe    any compensation  , even    if  it  enjoys any  advantage as a result of the force majeure .

Amendment of the  agreement


 If, after  the  conclusion of the  agreement  for  its implementation,  it  appears   necessary uitvoering  to  amend  or   aan  supplement its content, the Parties   shall  adjust the  agreement  accordingly in a timely manner and  by mutual onderling   agreement.


Change of terms and conditions  

1.   Global Property Cowboys is entitled  to  amend  or    supplement these terms and conditions.   aan

2.   Changes of  minor  importance  may    be  implementedat any  time.

3.   Major substantive  changes  will  discuss Global Property Cowboys  with the  customer as much  as possible  in advance. .

4.   Consumers are  entitled to terminatethe agreement in the  case of a  substantial  change in  the  algemene   conditions .

Transition of  rights

1.   Customer rights  klant  from  an  agreement  between  parties    cannot  be  transferred  to third parties  without  the  prior  written  consent of Global Property Cowboys.

2.   This procedurealing  shall be subject to    a  condition  of  goods  law  as  referred to  in  article  3:83(2)  of   the Civil  Code.. 

Consequences nullity  or  destructibility

1.   Where one  or  more  provisions  of  these  terms and  conditions  arejken null or    void,  this  does not   affect  the  other  provisions  of  those  conditions.

2.   In voor   that dichtst   buurt    case, a provision  that is null  or   void  is  wordt  replaced  by  a  provision  closest to what Global Property Cowboys  envisioned when drafting  the  conditions  at  that  point. 

Applicable law  and  competent  court

1.    Only Dutch  law  shall  uitsluitend apply to any  agreement  between  the  Parties.

2.   The Dutch  court in the district  where  Global Property Cowboys is   located/   holds  practice/holds  office    is  praktijk exclusively  competent  to  take note    of  any  disputes  between the parties,  unless  the law requires compelling  otherwise. .

Drawn up on 02  May  2020.